HARMONELO


MEMBERSHIP RULES

 

 


Last update on 11 November 2021

Content

Section 1 The Harmonelo Group and its members

1.1. Welcome to the Harmonelo Group

1.2. Registration and membership

1.3. Distributor position

1.4. Sponsor

Section 2 Fundamental rights and obligations

2.1. General principles of membership

2.2. Code of ethics

2.3. Prohibited activities

Section 3 Membership

3.1. Duration of membership

3.2. Membership transfer

3.3. Membership transition

3.4. Termination of membership

Section 4 Product Withdrawal

4.1. Orders

4.2. Combined order

4.3. Automatic order

4.4. Transport

4.5. Complaint

4.6. Storage and handling

Section 5 Promotion and distribution

5.1. Presentation

5.2. Sale

5.3. Promotional materials

5.4. Approved distribution

5.4. Promotion and distribution on social networks

Section 6 Legal protection

6.1. Intellectual property

6.2. Trademarks and logos

6.3. Secret information

Section 7 Commission system and remuneration

7.1. The principle of rewards

7.2. Remuneration management and payout

Section 8 Harmonelo educational and social events

8.1. Harmonelo Academy

8.2. Harmonelo Event

8.3. Harmonelo Holiday

Section 9 Other provisions

9.1. Scanty

9.2. Legal sphere

Section 10 Definitions

 

 

Section 1 The Harmonelo Group and its members

1.1. Welcome to the Harmonelo Group

1.1.1 The Harmonelo Group consists of HARMONELO LLC, reg. L19000263800, with its registered office at 1666 Kennedy Causeway Suite 412, FL 33141 Notrh Bay Village, United States of America, acting through HARMONELO LLC, branch office, ID number: 08783969, with its registered office at Kulkova 4045/8, Židenice, 615 00 Brno, registered in the Commercial Register at Regional Court in Brno, Section A, File 26741 (hereinafter referred to as the “Company” or “Harmonelo”) and its registered members (hereinafter also referred to as the “Distributors”).

 

1.1.2 The Company operates in the market of food supplements, where it sells its products and services (hereinafter referred to as "Products") through its official distribution channels or through a network of independent Distributors. The Company's websites are accessible at www.harmonelo.com, www.harmonelo.shop, www.harmonelo.video and other relevant subdomains.

 

1.1.3 These Membership Rules (the “Rules”) define, through the rights and obligations set forth herein, the contractual relationship between the Company and its independent Distributors, set out the Distributor's dealings with customers, dealings between Distributors with each other, and Distributors' conduct toward any other distributor. to a third party.

 

1.1.4 By accepting these Rules, the Distributor confirms that he has registered with the Harmonelo Group voluntarily, thoroughly acquainted himself with the content of these Rules and all related annexes or documents, understands the meaning of the rights and obligations set out here, unreservedly and agrees and undertakes them unconditionally. to observe.

 

1.1.5 The Company is entitled to unilaterally change, modify or extend these Rules, as well as all related appendices and documents. All such changes, modifications or extensions will be announced at least 7 days before they take effect through one of the officially used communication channels of the Company (especially newsletters, Harmonelo office, SMS, e-mails, applications, etc.). In the event that the Distributor continues to cooperate with the Company after taking effect of these changes (taking products, using benefits, receiving commissions, etc.), it is considered that he agrees with the changes, modifications or extensions of the conditions without reservations and accepted them without any objections. If the Distributor does not agree with the changes, modifications or extensions of the conditions, he is entitled to reject them and terminate the contractual relationship with the Company without notice, no later than 15 days from the date of their effectiveness.

 

1.1.6 The Company is entitled to assign the contractual relationship with the Distributor, as well as all related rights and obligations, both existing or future, unilaterally to any third party. The Distributor gives the Company express consent to this conduct by accepting these Rules. The fact that the contractual relationship has been transferred will be notified to the Distributors through one of the officially used communication channels of the Company or by an appropriate amendment to these Rules, the acceptance of which the Distributor acknowledges the transfer of the contractual relationship.

 

1.2. Registration and membership

1.2.1 He may become a member of the Harmonelo Group

a natural person who is fully independent (reaching the age of 18), or
a business legal entity, represented by a fully independent natural person,
which duly completes the Company's electronic registration form and agrees to these Rules, including all related attachments and documents.

 

1.2.2 A person who is interested in membership in the Harmonelo Group is obliged to duly fill in the ID number of the sponsor to whose structure he will belong in the electronic registration form.

1.2.3 These Rules may provide for additional 

conditions and restrictions for membership of the Harmonelo Group. In the event that the person applying for membership does not meet the set conditions or the establishment of membership is prevented by another obstacle, the Company decides on the acceptance of the registration of this person. The Company reserves the right to refuse to accept registration in the Company's system for any reason.

 

1.2.4 In the event of successful completion of registration in the Company's system, a confirmation of receipt of registration is sent to each Distributor's email address together with login details for his newly created account in the system on the Company's web interface (hereinafter "Account"). Distributors are encouraged to change their password as soon as possible after logging in to secure their data and information in their Account.

 

1.2.5 Acceptance of registration in the Company's system creates membership, ie a contractual relationship between the Company and this registered member - Distributor. This contractual relationship is fully governed by these Rules, including all related annexes and documents.

 

1.2.6 Each newly registered Distributor is assigned a unique ID number (hereinafter referred to as "ID"). This ID is used by each Distributor for their identification, communication with the Company and other Distributors, and allows the Distributor to log in to and manage its Account.

1.2.7 In the event that missing, incomplete, incorrect or fraudulent information is additionally found in the registration form, or if it is found to be a duplicate registration of the same person, the Company is entitled to cancel such registration, created Account and assigned ID at any time without compensation. .

 

1.2.8 Each Distributor may be assigned only one ID. These Rules may provide for exceptions that temporarily allow a Distributor to assign multiple IDs. In the event of illegal holding of multiple IDs, the Company is entitled to cancel any duplicate registration and the associated Account and assigned ID at any time without compensation, leaving only the first registration, the associated Account and the Distributor ID.

 

1.2.9 Each Distributor is obliged to inform the Company about the change of his personal or contact data by saving the changes of this data in the "Settings" section in his Account.

 

1.2.10 By registering, the Distributor voluntarily provides the Company with his personal and contact details required during registration for the purpose of concluding a contractual relationship with the Company, proper fulfillment of rights and obligations arising from this relationship, fulfillment of legal obligations and protection of rights and legitimate interests of the Company. Information leading to the identification of an individual (eg name and surname, permanent residence, telephone contact, e-mail address, etc.) is considered personal data. With the consent of the Distributor, the Company also processes personal data for marketing and other purposes. More detailed information on the processing of personal data is provided in the appendix to these Rules. The Company fully respects the privacy of each Distributor and is also aware of its responsibilities related to the processing of personal data.

 

1.3. Distributor position

1.3.1 The Distributor is an independent business partner of the Company and membership in the Harmonelo Group does not create an employment relationship, representation or any other legal partnership between the Company and the Distributor. The Distributor is also not a sales representative of the Company and therefore has no right to any compensation, special remuneration or compensation for the created clientele or the established structure of Distributors, etc. in the event of termination of membership.

 

1.3.2 The Distributor is not entitled to legally act, represent, bind the Company for any performance, make a statement on its behalf or provide any guarantees on its behalf.

 

1.3.3 The Distributor carries out the activity in its own name and under its own responsibility. The Distributor is obliged to obtain all relevant permits and authorizations for the performance of his activity, if required.

 

1.3.4 The Distributor may start to benefit from the Company's compensation plan only after payment of the price of one of the starter packages. By paying for the starter package, the Distributor acquires the status of a business partner of the Company and is given access to the necessary sections of the Account (Harmonelo office, storage, customer interface, etc.) where he can change his personal data, manage the Account, monitor and control all activities and enjoy available benefits.

 

1.3.5 In the event that the Distributor decides to sell the Products on markets or in countries where the Company does not yet officially operate, he is obliged to make sure in advance that the Product and its sale is permitted in the locality and is also obliged to comply with the product labeling rules. and claims about him. The Company is not liable for the Distributor's actions, which are in conflict with the legal regulations of the given area.

1.3.6 The Distributor is entitled to carry out business activities in cooperation with the Company in order to achieve a profit. In the event that a Distributor is paid a fee, commission or any other benefit in connection with membership in the Harmonelo Group, the Distributor is 

obliged to duly declare this income and pay all applicable taxes, fees, insurance premiums and other mandatory payments. The Distributor is obliged to provide the Company with its tax identification number at its request.

 

1.3.7 The Distributor authorizes the Company to issue tax documents (invoices) for services provided to the Company in accordance with the Company's compensation plan. If, in the case of a Distributor who is a payer of value added tax, the law requires the granting of an authorization in another prescribed form, such Distributor is obliged to supply the authorization in the specified form to the Company. The Distributor is obliged to accept the assigned accounting line of the Company and the prescribed variable symbol. Distributor is not authorized to make changes to the amounts stated on these invoices. All invoices are issued in electronic form.

 

1.3.8 In the case of carrying out business activities, the Distributor is obliged to keep proper accounting records and keep accounting and tax documents for the period required by applicable law.

 

1.3.9 The Company does not guarantee territorial exclusivity to any Distributor. Distributor is also not entitled to offer such exclusivity to new Distributors. Equivalent conditions apply to all Distributors without distinction, thus ensuring a healthy competitive environment.

 

1.4. Sponsor

1.4.1 The Distributor becomes a sponsor when the registration of a new Distributor who has entered his ID as his sponsor in the registration form is completed.

 

1.4.2 Each newly registered Distributor has the right to choose his sponsor, to whose structure he will belong, with regard to the generally known ethics in the field of MLM business.

 

1.4.3 A Distributor who brings a new person to the Harmonelo Group is obliged to verify that this person fills in the correct ID of his sponsor in the electronic registration form. In the event of an incorrect entry of an ID other than the selected sponsor, this process may be irreversible due to the subsequent drawing of commissions and other benefits in the Harmonelo system. However, in exceptional cases, the Company is entitled to make a change or assign another sponsor.

 

1.4.4 Each Distributor is obliged to follow his upline, lead by example and support his downline group within the sponsor's activities, whose members are continuously trained, motivated, educated, communicated with, organizes support meetings for them, evaluates their activities in the Harmonelo group, solves possible disputes and provides them with positive complete and truthful information about the Products, the Company, opportunities in the Harmonelo Group, the compensation plan and the work system.

 

1.4.5 In the event that the Distributor in the position of sponsor does not know how to proceed correctly in a particular case, or does not yet have sufficient experience in any activity, he will ask the company that discusses the correct procedure for his upline and in serious cases. important issues at the level of the Harmonelo leaders' meeting. The Distributor may submit questions, suggestions or suggestions for improving the Harmonelo Group's activities to the Harmonelo Leaders' Meeting.

 

1.4.6 The Distributor in the position of sponsor resolves any disputes between the members of its downline group without delay, positively and at a friendly level. The Sponsor also, to the best of its ability, oversees all members of its downline group's compliance with the principles and guidelines of these Rules. In the event that the sponsor is unable to resolve the dispute within its competence, it will turn to its upline and in serious cases directly to the Company, which will provide all available and truthful information and documents leading to a successful resolution of the dispute. Sponsors in middle and higher career positions are role models for new or less experienced Distributors and set an example for them, especially in these crisis situations.

 

1.4.7 Each Distributor chooses its sponsor even before the establishment of membership within the registration in the Company's system. Subsequent change of sponsor after completion of registration in the Company's system is not possible by default. However, the Company is entitled in exceptional cases to make a change or assign a Distributor to another Sponsor, provided that this does not affect the rights of other Distributors registered in the Harmonelo Group's network above or below that Distributor's line. Such an exceptional case may be, in particular:

situations where indirect registration has taken place through the misuse of data,
a situation where an incorrect ID of the selected sponsor was entered due to an obvious typing error,
a situation where there is agreement on the change of sponsor between the current and the intended upline,
a situation where the Distributor has not yet become a sponsor himself.

1.4.8 The request to change the sponsor must be duly substantiated and delivered to the Company at the e-mail address support@harmonelo.com together with the consent of the original and new sponsor, to the structure of which the Distributor will belong. The company will decide on such an application according to the ethics in the field of MLM business after the recommendation of the meeting of Harmonelo leaders, this decision is final. However, the company is not obliged to comply with such a request. A distributor who requests a change of sponsor is obliged to state in the application only complete, 

grateful and unbiased information, otherwise he commits a violation of the code of ethics.

 

 

Section 2 Fundamental rights and obligations

2.1. General principles of membership

2.1.1 The Harmonelo Group was established to sell the Company's Products, support the physical and mental health of the Company and provide an interesting business opportunity for all Distributors.

 

2.1.2 The Company supports the business activities of Distributors, trains them in the sale of Products and thus builds its own retail network. The Distributor acknowledges that in order to develop the business of the Company and the Distributors, it is necessary to take care of the constant expansion of the Harmonelo Group with other new Distributors.

 

2.1.3 Under the specified conditions, the Distributor has the right to purchase the Products at more advantageous prices; sell Products to end customers; participate in the Company's compensation plan and receive commissions and draw other benefits if the specified conditions are met; sponsor the newly registered Distributors, which has expanded the Harmonelo Group; receive regular Harmonelo literature or newsletters; participate in support, services, training and participate in promotional competitions and programs related to the Harmonelo group.

 

2.1.4 The amount of financial rewards and rewards associated with the Distributor's participation in the Harmonelo Group depends primarily on the work performed by each individual, the personal turnover and turnover of his group. These Rules and the Company's compensation plan may make the Distributor's entitlement to payment of the financial condition conditional on the fulfillment of other requirements for the Distributor's activity.

 

2.1.5 The Distributor is obliged in all cases where his conduct and actions can be associated with the Harmonelo Group, act professionally, comply with all rights and obligations arising from these Rules, related annexes and documents, follow the code of ethics and do not damage reputation Companies.

 

 

2.2. Code of ethics

2.2.1 The Distributor undertakes to comply with the relevant ethical rules in its actions and actions towards the Company, other Distributors, employees, associates and business partners of the Company, as well as towards any other third parties, if such actions can be associated with the Harmonelo Group or the Company. professional and moral standards that are necessary to create and deepen good interpersonal relationships.

 

2.2.2 The Distributor is further obliged in particular:

be honest, honest and fair in their conduct,
actively participate in building and maintaining the network of Distributors and the customer base,
be loyal and build the good name and reputation of the Harmonelo Group, the Company and the Products,
be polite and respectful of anyone with whom he comes into contact in connection with his membership of the Harmonelo Group,
not to harass potential new members of the Harmonelo group or customers by their actions and not to put undue pressure on them,
not to encourage the Products to potential customers solely for the purpose of their own profit, regardless of the suitability of such Product for the customer,
fulfill, as a sponsor, its obligations to the Distributors registered in the Harmonelo Group network under it, support them, communicate with them and provide ongoing training,
not to recommend or suggest to other Harmonelo Group Distributors the transition or participation in any other network marketing project, even indirectly,
not to misuse contacts obtained in connection with membership in the Harmonelo Group for the distribution of products other than Harmonelo Products,
not to use deceptive or unfair business practices in its activities and not to provide false information about the Products or participation in the Harmonelo group and remuneration,
use only approved materials of the Company when presenting the Company's compensation plan,
duly fulfill all legal and tax obligations that arise in connection with his membership in the Harmonelo Group,
not to misuse information received from customers for the purpose of sending unsolicited commercial messages,
to recommend to a person who is aware that he may have health complications, before using the Products, to consult a doctor,
actively resolve any complaints or misunderstandings with customers and, in justified cases, request the opinion of the Company,
not to act publicly as an employee or partner of the Company,
not to demand unauthorized return of purchased Products,
not to promise, guarantee or otherwise guarantee easy, fast or astronomical earnings in the Harmonelo group or the miraculous effects of the Products,
comply with all legislation regarding its activities within the Harmonelo Group.

2.3. Prohibited activities

2.3.1 Indirect registration

The Distributor is not authorized to register persons in the Harmonelo Group without their knowledge or to register non-existent or fictitious persons. Any misuse of personal or contact data of third parties for the purpose of indirect registration is strictly prohibited.

 

2.3.2 Intentionally oversized purchases

The Distributor's Product Collection System is set up to assume prior consumption of most of the previously removed

products and does not allow for excessive purchases by Distributors into a disproportionate supply. Therefore, the Distributor is not entitled to place systematically oversized orders for the Products or to purchase Products in disproportionate stock in order to draw a higher commission or other financial performance.

 

2.3.3 Prohibited Recruitment

Distributor shall not in any way directly or indirectly offer to or encourage other Harmonelo Group Distributors to cooperate in any competitive activity with respect to Harmonelo Group's activities, to transition to such other competitive activity, or to terminate Harmonelo Group membership.

 

2.3.4 Unauthorized cooperation

Distributor is not entitled to use the Harmonelo Group Distributors database or cooperating persons in any way for its own benefit or for the benefit of a third party, or to provide them to any third party. In particular, it is prohibited to use contacts obtained in connection with the activities of the Harmonelo Group to present any programs, opportunities, products or services other than the Products and Opportunities of the Harmonelo Group or the Company; to establish business relations not related to the activities of the Harmonelo Group through these contacts or to profit in any other way on the contacts and network of the Harmonelo Group in the sense of building a business profit outside the Company.

 

2.3.5 Unauthorized sponsorship

The Harmonelo Group's system does not allow the sponsorship of a Distributor who is already registered in the Harmonelo Group's network in the structure of another sponsor to take over. Distributors are therefore prohibited from knowingly registering or attempting to register another already registered Distributor in their structure. Distributors are also prohibited from knowingly registering persons who have not yet expired 1 year from the end of their previous membership in the Harmonelo Group (see the so-called waiting period below).

 

 

2.3.6 Unauthorized transactions

The Distributor is not entitled to contact the Company's suppliers or other business partners without the prior written consent of the Company, in particular, but not exclusively, in order to establish business cooperation outside the Harmonelo Group. Distributors are prohibited from transacting with each other with Products or other products and services traded within the Harmonelo Group.

 

2.3.7 Prohibited Distribution

Distributor is not authorized to use Products other than the Company's official distribution channels or distribution channels that have been approved in advance by the Company and for which Distributor is entitled to use a separate individual agreement with the Company (the "Distribution Agreement") and only under agreed conditions. This prohibition applies to any distribution channels of the Distributor or other persons with direct or indirect participation or influence of the Distributor on its decisions (eg websites, e-shops, Facebook, Instagram, etc.).

 

2.3.8 Promotional materials

The exclusive originator of all marketing, advertising and graphic materials, materials, newsletters, as well as other communication tools related to the Harmonelo Products or Group is the Company. The Distributor is not entitled to use other promotional materials or to obtain its own for these purposes to promote the Products or its activities in the Harmonelo Group without the prior written consent of the Company.

 

2.3.9 Dissemination of false or misleading information

Distributors are prohibited from disseminating false, misleading or otherwise misrepresented information about the Products, the Company, their participation, remuneration and opportunities in the Harmonelo Group, regardless of how such information is disseminated and the medium used.

 

2.3.10 Unauthorized use of the designation 'Harmonelo'

Distributor may not use the “Harmonelo” designation at any URL, email address, or profile name other than the Company's official channels, including in any phrase other than the designation, unless such use has been approved in advance by the Company on the basis of a separate individual agreement with the Distributor.

 

2.3.11 No exclusive territory

There is no reserved territory or territory for the Distributor's activities. Therefore, the Distributor is not entitled to state or claim that it has exclusivity for its activities in a certain territory.

 

2.3.12 Systematic elimination of competition

The Company does not approve that the Distributor, with the intention of building its own downline group, systematically target members of another company using the network marketing method and, to this end, encourage them to violate the terms of cooperation with this company. The Company is not responsible for such conduct of the Distributor.

 

2.3.13 Approval of prohibited conduct

Any Distributor who witnesses an intentional violation of these Rules is required to report this fact to his sponsor and, if this is not possible, directly to the Company. Approval of intentional violations of these Rules is prohibited.

 

 

Section 3 Membership

3.1. Duration of membership

3.1.1 Membership in the Harmonelo Group lasts as long as any of the events 

as a result of which the membership changes or expires.

 

3.1.2 In the event that the Distributor's membership in the Harmonelo Group has been terminated, this person may re-register in the Company's system only after a waiting period of 1 year from the termination of the previous membership in the Harmonelo Group.

 

3.1.3 A member of the statutory body of a legal entity that is already a registered Distributor cannot be a Distributor himself at the same time. On the other hand, a legal entity whose member of the statutory body is already a registered Distributor cannot become a Distributor. Any such or similar chaining of distributorship is not permitted and will be considered a duplicate registration, which the Company is entitled to cancel together with the created Account and the assigned ID at any time without compensation.

 

3.1.4 The Distributor acknowledges that all Distributors who are registered in the Company's system in the line below it, like himself, have a separate contractual relationship with the Company and are therefore not bound by the duration of its membership in the Harmonelo Group. The entire membership network of Distributors is built primarily in the interest and for the benefit of the Company, which testifies to all rights to the database of its Distributors and the entire structure of the Harmonelo Group. The Distributor is not entitled to make any claims on this database or structure.

 

3.2. Membership transfer

3.2.1 Any change in the membership of a Distributor consisting in the sale, transfer or assignment of membership to another person is subject to the prior consent of the Company. The application for consent to the transfer of membership must be sent to the Company in one of the ways proving the identity of the Distributor, ie by data box, in person, in writing or by email with a guaranteed electronic signature to the e-mail address support@harmonelo.com.

 

3.2.2 The Company will assess each case of such a change of membership individually, always with regard to the rights of the Company and other Distributors of the Harmonelo Group. However, the company is not obliged to comply with the request.

 

3.2.3 The Company most often accepts reasons for transfer of membership such as divorce, long-term illness, marriage, etc. A Distributor requesting consent to transfer membership is obliged to duly substantiate the request and substantiate it with relevant documents and consent of the new Distributor.

 

3.2.4 All rights and obligations arising from the contractual relationship with the Company pass with the effectiveness of the transfer of membership to a third party, which becomes a regular Distributor upon acceptance of the change by the Company. The existing Account and the assigned ID of the existing Distributor are transferred to the new Distributor. The new Distributor must meet the requirements for membership in the Harmonelo Group and must accept these Rules, including related attachments and documents.

 

3.2.5 In the case of a transformation of a Distributor - a legal entity, as a result of which the existing legal entity is divided or its property, property or parts thereof are transferred to more entities, the adjustment in the conversion project is decisive for determining the transfer of membership. In case of doubt, the Company continues and recognizes as a Distributor a person who has the same ID number as the current Distributor. It is not allowed to divide or reproduce one ID into more than one person.

 

3.2.6 The fact that the membership has been transferred does not affect the individual links in the structure of the transferred ID and does not result in a different arrangement of the Distributor network.

 

3.3. Membership transition

3.3.1 In the event of the Distributor's death or termination, membership passes to the legal successor if that person meets the requirements for membership of the Harmonelo Group. Until the legal force of the decision on the estate or until the entry into force of the succession of the legal entity in the commercial or other similar public register, no one is entitled to exercise the membership rights of the deceased or defunct Distributor.

 

3.3.2 The heir or legal successor of the Distributor is obliged to prove the legal succession to the Company with appropriate documents and to fill in the registration form with the required data. However, this person becomes a distributor only upon acceptance of these Rules, related annexes and documents.

 

3.3.3 In the event that the Distributor is already a legal successor registered in the Harmonelo Group, he is exceptionally allowed to hold more than one ID.

 

3.3.4 The legal successor is entitled to the payment of commissions or other benefits of the defunct Distributor, provided that the transfer has been successfully completed in the Company's system and the new Distributor is able to meet the requirements specified in the Company's compensation plan.

 

3.3.5 If there are several legal successors, they are obliged to appoint a representative among themselves, who will become a Distributor. The company will continue to legally deal only with and against this person. It is not allowed to divide or reproduce one ID into more than one person.

 

3.4. Termination of membership

3.4.1 Insufficient activity

In the event that the Distributor does not make any purchase of the Company's Products or services for more than 24 consecutive months, nor does a new Distributor register with his ID as a sponsor during this period, the Company is entitled to one 

terminate his membership in the Harmonelo group. If this person is interested in becoming a Distributor again after the termination of membership, he must re-register in the Company's system (after the expiry of the waiting period, see Article 3.1.2 of the Rules).

 

3.4.2 Voluntary Termination by the Distributor

Membership in the Harmonelo group is voluntary. Each distributor is entitled to terminate the membership at any time without notice. The notice must be delivered to the Company in one of the ways proving the identity of the Distributor, ie by data box, in person, in writing or by e-mail with a guaranteed electronic signature to the e-mail address support@harmonelo.com. Distributor membership is terminated on the date of delivery of the Company's notice.

 

3.4.3 Termination of Membership by the Company

In the event that a Distributor breaches any obligation under these Rules, related attachments or documents, even individually or in isolation, regardless of the severity of such breach, the Company may immediately terminate Distributor's Harmonelo membership without notice to the Distributor without notice. times. The notice, together with information on the cancellation of the Distributor's registration in the Company's system, is sent by the Company to the e-mail address of the Distributor and his sponsor (the Distributor who is closest above him in his sponsorship line). In such a case, the Distributor's membership is terminated on the day of sending this notice.

 

3.4.4 Transition period

If the Company finds or suspects that a Distributor has breached an obligation under these Rules, related attachments or documents, but the Company has not yet decided whether to terminate its membership of that Distributor, the Company is entitled until such time as this decision is taken, but no longer than 2 months, restrict or completely deny this Distributor access to your Account. During this transitional period, the Distributor is also suspended from the payment of commissions or any other financial benefits. In the event that the Company subsequently decides to continue the membership of this Distributor, it will renew its access to the Account and the Distributor will be entitled to the payment of suspended commissions and other benefits. However, if the Company decides to terminate the membership of this Distributor, the Distributor's Account will be canceled without re-disclosure and the Distributor will not be entitled to the payment of suspended commissions or further performance. The Company shall send a notice to the Distributor's e-mail address that access to the Account has been restricted or prevented and that the payment of commissions has been suspended, as well as the Company's decision to continue the Distributor.

 

3.4.5 Settlement of expired membership

In the event that the Distributor's membership is terminated, the Company will cancel the Distributor's registration, the Account associated with it and its ID. On the day of termination of membership, all rights, claims or other benefits of the Distributor, which are associated with membership in the Harmonelo Group, in particular the right to the payment of commissions or other financial benefits, expire. In the event of termination of membership, the Distributor is not entitled to any compensation, special remuneration or compensation for the created clientele or the established structure of Distributors.

 

3.4.6 Re-registration after termination of membership due to breach of duty

A Distributor with whom the Company has terminated its membership by giving notice of a breach of duty pursuant to clause 3.4.3 of these Rules may re-register in the Company's system only with the Company's consent to re-registration after the waiting period has expired.

 

3.4.7 Internal blacklist

The Company maintains a so-called internal blacklist for its Distributors, which is a nominal list of Distributors with whom the Company has terminated its membership by giving notice of breach of duty pursuant to the provisions of Section 3.4.3 of these Rules. The Distributor acknowledges that in the event of termination of its membership of the Harmonelo Group in this manner, it may be included in this list.

 

 

Section 4 Product Withdrawal

4.1. Orders

4.1.1 The Distributor is entitled to purchase the Products at discounted prices. The Company is entitled to unilaterally change the prices of individual Products at any time without any prior notice. Any change in the price of the Products is automatically effective from the moment this change is reflected on the relevant distribution channel of the Company. In the event that the price of the Product is stated to be manifestly incorrect, the Company is entitled to cancel executed orders containing such an incorrect price of the Product at any time, regardless of the payment of the order.

4.1.2 The Distributor orders the Products only online through the official e-shop of the Company, after logging in to his Account in the system on the Company's web interface. Orders can be placed at any time outside of exclusions or scheduled updates.

 

4.1.3 Each purchased Product has its own point value (PV), which is intended for the calculation of the amount of commissions and other rewards, under the conditions arising from the Company's compensation plan. The Company is entitled to unilaterally score the Products without any 

change at any time around the prior notice.

 

4.1.4 In the event that the order is not paid in full within 10 days from the date of dispatch of the order, this order is automatically canceled and removed from the system, with the exception of cash on delivery or so-called deferred orders. Deferred order means the dispatch of the Product according to the paid order or cash on delivery order with a postponed date from dispatch. The standard deadline for sending the ordered Products is 5 working days from the payment of the price of the entered order or from the date of confirmation of the order by the Company in the case of cash on delivery.

 

4.1.5 In the event that when placing an order for the Product, the Distributor does not provide all the information necessary for its settlement, the ordered Products are not currently in stock, or another fact occurs that prevents the proper processing of the order, the Company is entitled to hold or not process the order until the elimination of such an obstacle. The company solves such situations individually according to the circumstances of the case. If the obstacle to the fulfillment of the order is a fact for which the Distributor is responsible and the Distributor does not remove it even after prior notice by the Company, the Company is entitled to charge the increased costs of settling such an order to the Distributor.

 

4.1.6 Ownership of the ordered Product passes to the Distributor upon its receipt after full payment of its price. Payment of the price of the entered order can be made by bank card or transfer, or it is possible to enter the payment of the order by cash on delivery. In the event that a payment is entered by bank transfer with an incorrect payment designation, as a result of which the payment is not matched with the Product order, the Company will return the received payment back to the account of the sender of this payment. In case of a mistake in entering the payment, it is possible to contact the Company at the e-mail address support@harmonelo.com

 

4.1.7 Prior to placing another order, the Distributor undertakes to consume or sell to end customers at least 70% of previously ordered Products and to order additional Products in quantities commensurate with their planned consumption in order to avoid oversized purchases.

 

4.1.8 The products, including their price, are available only for the time they are displayed on the web interface of the Company's e-shop. In the event that the ordered Product is no longer available or is not supplied or manufactured, the Company will immediately contact the Distributor to arrange further action. In such a case, the company is also entitled to reject or cancel the order.

 

4.1.9 Before sending the order, the Distributor is allowed to check and confirm the data he has entered within the order. The distributor can cancel the order from the moment of sending the order until the start of the completion of the order, by phone or email. This does not affect the Company's right to reimbursement of reasonable costs incurred.

 

4.1.10 When entering an incorrect ID for a sent order, the Distributor may request the correction and correction of commissions or other rewards associated with the sent order only on the same calendar day when the order was sent, ie by 24:00 on the same calendar day.

 

4.1.11 When placing orders, the Distributor may apply for discounts through his PV points from the point wallet. He can apply this discount only if the condition of his bank wallet is higher than the limit for the payment of commissions or rewards.

 

4.2. Combined order

4.2.1 The company provides the possibility of placing a so-called combined order. This option entitles the sponsor to place an order under its own name for more Distributors in its downline group.

4.2.2 All Products ordered under a pooled order will be delivered to a common address, however, points (PV) for withdrawn Products will be assigned to each Distributor separately.

 

4.2.3 In the event that the Distributor does not wish his sponsor to be able to place a bundled order in his case, he must indicate in the Harmonelo office settings of his Account that he does not agree that the sponsor has the option to place a bundled order under his ID.

 

4.3. Automatic order

4.3.1 The Distributor may also use the option of so-called automatic ordering for the collection of Products, which enables automatic repetition of the entered order at selected time intervals. This option is especially suitable for Distributors who are interested in regularly replenishing the Company's product range.

 

4.3.2 Payment for each automatic order will be deducted from the bank card or the Distributor's bank account before sending the ordered Products according to the specified option.

 

4.3.3 In the event that it will not be possible to make a payment for an automatic order (for example due to an insufficient balance on the Distributor's bank card or bank account) or the payment is rejected, the ordered Products will not be sent. The Company will inform the Distributor of this fact.

 

4.3.4 In case of impossibility to place an automatic order, the company is entitled to change the method of payment to another option 

controlled by the Distributor when placing an automatic order, in the order specified by the Distributor.

 

4.3.5 The Distributor is entitled to cancel the automatic order at any time by changing the settings of the Order orders of the Products.

 

4.4. Transport

4.4.1 When placing an order, the distributor shall state the delivery address and enter the transport option. The price of the selected transport will be added to the price of the ordered Products, unless the option of personal collection is chosen.

 

4.4.2 In the event that the Distributor does not properly take over the ordered Products from the carrier, he shall bear the costs of re-delivery of such consignment, resp. The Company is entitled to charge these costs to the Distributor.

 

4.4.3 Personal collection of ordered Products is possible only after full payment of their price, in the dispensing hours Mon-Thu from 13:00 to 16:00 and FRI from 11: 00-14: 00 in the Company's dispensing warehouse at Kulkova 8 , Brno. In the event of an extraordinary situation, it is possible to pick up the Products individually by prior arrangement on the phone number +420 770 183 669. The ordered Products will be issued within the personal collection only to the Distributor who placed the order or to a person designated by him. Personal collection of the Products must be made no later than 15 days after payment, the Company is entitled to charge a storage fee of CZK 50 for each additional day of storage and to issue the Products only after payment of these storage costs.

 

4.4.4 In case of entering an incorrect delivery address, the Company is not responsible for the delivery of the ordered Products. In the event that the ordered Products cannot be delivered to the delivery address provided by the Distributor and the shipment is returned, the Company will store the shipment at the Distributor's expense and invite him to notify an alternative method of delivery. In such a case, the Company is entitled to charge the Distributor a storage fee of CZK 50 for each day of storage.

 

4.4.5 The Distributor is obliged to report damaged shipments, missing or unordered items no later than 5 working days from the date of delivery of the shipment.

 

4.4.6 The Distributor acknowledges that the price of transport does not include additional fees, duties, taxes or other mandatory payments when delivering the shipment abroad. These costs are fully borne by the Distributor who placed the order.

 

4.4.7 The risk of damage to the goods passes to the Distributor at the time of its receipt by the Distributor, or his deputy. From this moment, the Distributor is obliged to secure the delivered goods against damage or theft.

 

4.4.8 In case of problems with the delivery of the ordered Products, it is possible to contact the Company at the e-mail address support@harmonelo.com

 

4.5. Complaint

4.5.1 The Company is liable to the Distributor for the fact that the Product is free of defects upon receipt. This means that the Product has the quality and useful properties required by the Contract or described by the Company, or expected on the basis of advertising by the Company, or the quality and useful properties for a product or service of the kind usual to comply with legal requirements, measure or weight and corresponds to the purpose stated by the Company for the use of the Product or for which such product or service is normally used.

 

4.5.2 The Distributor is obliged to inspect the delivered Product as soon as possible after receipt (no later than 24 hours after receipt) and to make sure of its properties and quantity. The Distributor is obliged to report any obvious defect without undue delay (no later than 24 hours after receipt of the goods), otherwise the Company's liability for obvious defects ceases.

 

4.5.3 The right to defective performance does not belong to the Distributor, if the defect of the Product was already obvious when it was taken over and the Distributor must have known about it or caused the defect himself.

 

4.5.4 The date of minimum durability of the Product, which is stated on each packaging of the Product, is also a guarantee of quality in compliance with the conditions for its storage. Damage (mechanical, poor storage, etc.) is not a defect of the Product.

 

4.5.5 Complaints shall be made in writing stating the date of delivery of the goods, the number of the relevant invoice, type of goods, label from the packaging, claimed quantity, description of the defect, enclosing the claimed Product in the original packaging (eg bottles) with the defect in question and the Distributor's request to settle the complaint. Complaints cannot be settled without returning the claimed Product.

 

4.5.6 Delivery of the Company's complaint is possible through a courier service, through its sponsor, or in person during the delivery hours at the Company's premises at Kulkova 8, Brno. In case of delivery of the complaint via the courier service or its sponsor, the Company is not responsible for the loss or damage of the shipment during transport. The Company does not accept delivery of the claimed Product by cash on delivery.

 

4.5.7 Complaints are not admissible if the defect or damage to the Product arose as a result of improper use of the Product in violation of the relevant instructions or instructions, or other manifestly incorrect handling.

 

4.5.8 Deadline for processing the advertisement 

information is 30 days from the date of delivery of the complaint with all the requisites of the Company.

 

4.5.9 In the event that, as a result of the claim, the price of the purchased Product is returned to the Distributor, the points (PV) credited to this removed and returned Product will be automatically deducted from the Distributor. If the Distributor has already received a commission or other form of performance from the Company in connection with these points (PV), he is obliged to return such commission, performance or parts thereof to the Company. In the event of this settlement, the Company is entitled to set off this receivable against the Distributor's receivable for the payment of additional commissions or other performance, or to withdraw other credited points (PV) of the same value from the Distributor.

 

4.5.10 The Distributor undertakes to provide its customers with the same rights to claim any claims as are provided by the Company.

 

4.6. Storage and handling

4.6.1 The Distributor acknowledges that most of the Products are food supplements covered by the relevant legislation. All labels on these Products are approved and notified by the Ministry of Agriculture of the Czech Republic and it is therefore strictly forbidden for the Distributor to create their own labels, packaging or marketing materials in relation to the Products, without the prior written consent of the Company. Distributor is also not authorized to create its own language versions of this information and materials.

 

4.6.2 In the event that the packaging of the Product or its label is damaged or devalued in any way, the Distributor is not entitled to further distribute such Product.

4.6.3 The Distributor acknowledges that the Products must be stored in the prescribed manner, which is stated on the Product label or on the Company's website www.harmonelo.com, in order to maintain their properties and durability. Improper storage may be a reason for rejecting a possible complaint of the Product.

 

4.6.4 The Distributor is obliged to properly inform its customers about the use and storage of the Products.

 

 

Section 5 Promotion and distribution

5.1. Presentation

5.1.1 The Company is entitled to use all videos, photographs, information, texts, health or financial results, comments, opinions or references provided to the Company by its Distributors and related to the Products or the Harmonelo Group, without any restriction or claim to financial or other consideration. If such material is subject to copyright or intellectual property protection, the Distributor grants to the Company a free, time- and territorial-unlimited license to use such materials with the right for the Company to continue to handle them at its discretion. In such a case, the Company is also entitled to use the provided materials for marketing purposes, to publish them through any medium, to sublicense to any third party or to assign this license in whole or in part without restriction. If the Distributor provides the Company with materials originating from a person other than the Distributor, it undertakes to settle all possible claims with that person so that the Company is entitled to dispose of these materials in accordance with this provision.

 

5.1.2 The Distributor shall provide true and complete information about the Harmonelo Group's Products and Opportunities, including the rules of the Compensation Plan, the Company and its person, at any presentation to potential customers, new Distributors or any third parties. Distributor is not authorized to use deceptive or unfair business practices.

 

5.1.3 The Distributor is not entitled to abuse the trust of individuals and should respect the possible lack of their business or life experience and their knowledge of the matter presented. In particular, the Distributor is not entitled to guarantee easy, fast or astronomical earnings in the Harmonelo Group or the miraculous effects of the Products.

 

5.1.4 Distributors are prohibited from disseminating claims regarding the therapeutic or healing effects of Products that are in violation of applicable laws (in particular Regulation (EC) 1924/2006).

 

5.1.5 Distributors are prohibited from in any way directly or indirectly disparaging any other competing product or project in the presentation of the Harmonelo Group's Products and Opportunities. In particular, the Distributor shall avoid comparisons or mitigations that could be misleading or incompatible with competition principles and unfair competition regulations.

 

5.1.6 Distributor is not authorized to present the Products or opportunities of the Harmonelo Group or the Company together with any other programs, opportunities, products or services.

 

5.1.7 The Distributor is not entitled to publish statements of collected commissions or other remuneration during the presentation for the purpose of expanding the Harmonelo Group with other new Distributors, nor to provide access or insight into the sections of the Account related to collected remuneration or commissions.

 

5.1.8 It is forbidden to provide to Distributors without the prior written consent of the Company 

make any radio, television, newspaper, tabloid, Internet or magazine interview, make public appearances, speak or make statements relating to the Products, the Harmonelo Group or the Company.

 

5.2. Sale

5.2.1 The Distributor is obliged to respect the minimum sales prices of the Products set by the Company's price list, which forms an appendix to these Rules, when selling the Products. The Distributor is expressly prohibited from offering or selling the Products at lower than the minimum sales prices set by this price list.

 

5.2.2 The Distributor is obliged to keep proper accounting or tax records as part of his business activities and to properly fulfill his tax obligations. The Distributor is obliged to provide his customers with a document or confirmation of the sale of the Products.

 

5.3. Promotional materials

5.3.1 The Distributor is entitled to use exclusively official marketing, advertising and graphic materials, materials, newsletters, the originator of which is the Company or which the Company has approved in advance, within the framework of presentation and sale.

 

5.3.2 The Distributor is not entitled to modify or change the Company's official advertising materials in any way without the prior express consent of the Company.

 

5.3.3 The Distributor is not entitled to use or install any unofficial vehicle stickers, business cards, letterhead or other advertising materials that have not been approved in writing in advance by the Company. All current graphic materials and manuals are available in the document storage section within the Account.

 

5.3.4 The Company is not responsible for the content of advertising materials and any promotional items that it has not created itself or that it has not approved in writing in advance. All responsibility for the content and distribution of these materials, including the costs of their production and distribution, shall be borne by the Distributor.

 

5.3.5 The Distributor is not entitled to enter into or enter into any agreements on behalf of the Company for the promotion or advertising of the Harmonelo Group, the Products or the Company.

5.3.6 The Distributor is not entitled to produce or reproduce audio or video materials created by the Company without the prior express consent of the Company. Distributor may not make his own recordings of meetings, telephone calls, events or conferences related to his participation in the Harmonelo Group, nor may he publish officially made recordings without the prior express consent of the Company.

 

5.4. Approved distribution

5.4.1 The Distributor is not entitled to use other than the Company's official distribution channels within the presentation of the HARMONELO project, distribution of Products and related services to end customers, unless these distribution channels have been approved in advance by the Company and the Distributor is authorized to use under the Distribution Agreement. according to the agreed conditions.

 

5.4.2 The Distributor may not create or place its own online advertisement promoting the Products or opportunities of the Harmonelo Group or the Company without the authorization agreed in the Distribution Agreement. This prohibition applies in particular to paid online advertising (PPC advertising), advertising on the content network (contextual advertising), display / banner advertising, e-mailing and paid advertising on social networks.

 

5.4.3 In the event that the Distributor is interested in the presentation of the HARMONELO project and the distribution of Products and related services to end customers through its distribution channel (eg websites, e-shops, Facebook, Instagram, etc.), he is obliged to inform this intention in advance. Company and to get acquainted with the conditions under which the distribution of Products in this way is allowed. The next step in the implementation of this plan is to conclude a Distribution Agreement with the Company, then own investments in the relevant modifications of its distribution channel and then the actual presentation of the HARMONELO project and distribution of Products and related services under the conditions set out in the concluded Distribution Agreement.

 

5.4.4 Distributors are prohibited from distributing Products through price comparators of goods such as Heuréka.cz, Zboží.cz, Hledáníceny.cz, advertising servers (Bazoš, Hyperinzerce, Annonce, Advertising groups on social networks, etc.), third-party sales platforms (eg Amazon, Alibaba, Allegro) or auction sites (eBay), without the authorization agreed in the Distribution Agreement and compliance with the minimum sales prices set by the Company 's price list.

 

5.4.5 Furthermore, the Distributor may not create or place television advertising, print advertising (billboard advertising, advertisements, promotional leaflets), illuminated advertising, radio spots, mobile advertising (eg on vehicles), outdoor advertising without the authorization agreed in the Distribution Agreement. (posters, billboards, advertising space - house signs, fences, etc.), alternative advertising (walking advertising, city light showcases, towed advertising, municipal furniture - benches, public transport stops, clocks, digital boards, etc.) or various promotional items that promote Harmonelo Group or Company Products or Opportunities 

and.

 

5.4.6 The Distributor is not entitled in connection with the distribution of the Projects to distribute content that is illegal, harassing, harmful, threatening, vulgar or otherwise undesirable, or that could give rise to civil, administrative or criminal liability.

 

5.4.7 The Distributor is obliged to respect the right to privacy of end customers and other Distributors during distribution and to provide adequate protection for their personal data.

 

5.4.8 The Distributor may not directly or indirectly send bulk, unsolicited e-mails to persons with whom it has no previous or existing personal or business relationships.

 

5.4.9 The Distributor is not entitled to publicly offer the Products within the premises of third parties (eg gyms, hairdressers or offices), exhibitions, markets, expositions or in other public forums without the prior written consent of the Company. The procedure and conditions for this method of distribution must be approved in advance by the Company.

 

5.4.10 Distributor is prohibited from using the word "Harmonelo" in the name of any of its distribution channels, URLs, email addresses or profile names, including in any phrase with any other designation. The only exception is the subdomain approved by the Company, which allows the Distributor to enter the Distributor's own domain name with the suffix .harmonelo.shop or .harmonelo.video.

 

5.5. Promotion and distribution on social networks

5.5.1 The Distributor is entitled to use social networks, such as Instagram, Facebook, etc., to present the Harmonelo project and distribute the Products and related services to end customers, and only after obtaining consent to this activity from the Company.

 

5.5.2 The Distributor is obliged to enter into a Distribution Agreement with the Company prior to the establishment of any social network account intended for the presentation of the Harmonelo project and the distribution of Products and related services to end customers (hereinafter referred to as the “Profile”).

 

5.5.3 Each Profile created by the Distributor on the social network must be clearly marked with the Distributor's full name and ID and must not be locked to the public. Distributors, on the other hand, are prohibited from using the word "Harmonelo" in the name of the Profile, also in any phrase with another designation. This restriction does not apply to the authorized use of the logo, graphic representation and texts designated by the Company with the designation "Certified distributor".

 

5.5.4 For the purposes of any presentation of the Harmonelo project and the Products on its Profile, the Distributor undertakes to use exclusively official marketing, advertising and graphic materials in accordance with Article 5.3.1 of the Rules. The Distributor is entitled to use on its Profile photos and contributions that the Company will list on its official channels, but only through sharing. In the event that a Distributor is interested in using content from another Distributor's Profile on his Profile, he is obliged to obtain his prior consent.

 

5.5.5 The Distributor is not entitled to disseminate on its Profile claims concerning the healing or healing effects of Products that are in conflict with the relevant legislation (in particular Regulation (EC) No 1924/2006 of the European Parliament and of the Council of 20 December 2006 on nutrition and health claims made on foods).

 

5.5.6 The Distributor is not entitled to state greater than the recommended dosage of the Product and is obliged to state that this recommended quantity applies to the use of one Product per day. In the case of using a combination of several Products, this recommended amount must be maintained with respect to all Products used daily.

 

5.5.7 In the event that the Distributor shares screenshots of the Harmonelo office, he is obliged to strictly comply with the obligations arising in particular from Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to processing of personal data and on the free movement of such data. The company does not recommend sharing these screenshots.

 

5.5.8 The Distributor is entitled to organize competitions on its Profile, in which it will offer Products as prizes. However, he is obliged to properly indicate that the organizer of the competition is him, not the Company.

 

5.5.9 Distributors only work with reputable influencers. It is forbidden to cooperate with influencers who have violated in the past, or now they are breaking the law, especially if they do not label advertising, commit unfair competition, etc.

5.5.10 Distributors are prohibited from cooperating with influencers through marketing platforms such as BarterMe and others.

 

5.5.11 Cooperation with influencers can only take place in the form of a so-called barter. Paid cooperation of Distributors with influencers is strictly prohibited, resp. it can only be established if the influencer in question is registered with the Company as a Distributor.

 

5.5.12 The Distributor is obliged to protect the good name and reputation of the Company and to settle any possible claims of the influencer arising from their mutual cooperation. In the event that influencer damages the good name and reputation of the Company in any way, the Distributor is obliged to provide 

out all necessary cooperation and make every effort to protect the Company and its legitimate interests.

5.5.13 In the event that the Distributor addresses potential customers through his Profile, he is obliged to provide them with complete and truthful information about the Products, the Company, opportunities in the Harmonelo Group, the compensation plan and the work system. The Distributor is obliged to provide this information to customers himself and not to refer it to the Company for this purpose.

 

5.5.14 Each Distributor is obliged to follow the Code of Ethics not only on social networks (Article 2. 2. of the Membership Rules) and to comply with all legal regulations concerning his activities within the Harmonelo Group. Each Distributor is obliged to report to the Company any breach of law and the Membership Rules.

 

 

Section 6 Legal protection

6.1. Intellectual property

6.1.1 The Distributor acknowledges that all intellectual property rights related to the HARMONELO Project are vested in HARMONELO LLC, reg. L19000263800, with its registered office at 1666 Kennedy Causeway Suite 412, FL 33141 Notrh Bay Village, United States, and the exercise of these rights is entrusted to the Company by mutual agreement.

 

6.1.2 The subject of protection of intellectual property rights are in particular the name HARMONELO, the names and composition of all Products, as well as logos, graphics, symbols, descriptions, texts, procedures, methodologies, systems, literature, domains, trademarks, manuals, materials, packaging or technologies related to the HARMONELO project.

 

6.1.3 The Distributor is entitled to use the stated objects of protection of intellectual property rights within the scope of its activities only in accordance with these Rules or on the basis of prior written authorization by the Company. Any unauthorized use of the items of this protection is prohibited.

 

6.1.4 Distributors are prohibited from registering domains, names, companies, designations, trademarks, utility models, patents or other data and designations related to or interchangeable with the HARMONELO Project, as well as derivatives or abbreviations of such designations.

 

6.1.5 The Company is entitled to control the respect of all intellectual property rights related to the HARMONELO project, to demand their protection and to assert all related claims against persons who infringe these rights.

 

6.1.6 Upon termination of membership in the Harmonelo Group, the Distributor loses all rights to use the intellectual property rights and is obliged to cease all activities that constitute or may constitute an interference with these rights.

6.2. Trademarks and logos

6.2.1 HARMONELO LLC, reg. L19000263800, established at 1666 Kennedy Causeway Suite 412, FL 33141 Notrh Bay Village, United States, is the owner of a registered trademark named Harmonelo and the names of the individual Products.

 

6.2.2 The Company is entrusted with the exercise of the rights arising from registered trademarks against the Distributors and is entitled to decide or determine to whom and under what conditions it will allow the affected names to be disposed of. All use of registered names is possible only in accordance with these Rules or on the basis of prior written authorization by the Company.

 

6.2.3 The Distributor is entitled to use the HARMONELO project logos for the purpose of promoting or implementing marketing activities related to the Harmonelo Products or Group only in accordance with the official Logo Manual, the current version of which is available in the document storage section of the Account. This Logo Manual is continuously updated and modified by the Company, and the Distributor is obliged to follow only its current version.

 

6.2.4 Proper procedure for using the HARMONELO project logo:

download Logo manual,
check the current version of the logo,
verify the use of fonts approved by the Company,
in case of interest in the use of claims concerning the therapeutic or curative effects of the Products, proceed in accordance with the relevant legal regulations (in particular Regulation (EC) 1924/2006).

6.2.5 When using a logo or name for its own business, the Distributor is obliged to clearly state that it is an independent HARMONELO Distributor.

 

6.3. Secret information

6.3.1 All information with which the Distributor comes into contact during the term of membership and which are of a commercial, production, technical or economic nature related to the activities of the Company or the Harmonelo Group, in particular procedures, processes, results and related technologies, know-how , marketing techniques and information, price lists, pricing policies, business methods and strategies, contracts and contractual relationships with customers and suppliers, research, computer software (including subject and source codes), databases, systems, structures and architectures that are not generally known to competitors The Company and the public, the Company considers it confidential and part of its trade secret.

 

6.3.2 Information on the organizational structure of the Company and its employees is also considered confidential. 

the act of confidentiality of this information shall be maintained regardless of the form and manner of its communication or interception until its legitimate disclosure. The Company allows the Distributor access to confidential information only for the purpose of carrying out its activities and development in the Harmonelo Group.

 

6.3.3 The Distributor Database, their contact details, as well as all other confidential information mentioned above are created for the purpose and for the benefit of the Company's business activities.

 

6.3.4 The Distributor is obliged to maintain the confidentiality of this information and use it only for the proper performance of its activities in the Harmonelo Group and for the benefit of the Company. The Distributor undertakes not to use this information contrary to the interests of the Company for its own benefit or for the benefit of any third parties.

 

 

Section 7 Commission system and remuneration

7.1. The principle of rewards

7.1.1 In connection with his participation in the Harmonelo Group, the Distributor may be entitled to the payment of commissions, other financial benefits and the use of other rewards or benefits. A detailed overview and rules for the origin of the Distributor's right to the relevant financial valuation and remuneration are set out in the Company's compensation plan, which forms an appendix to these Rules.

 

7.1.2 The amount of financial rewards and rewards in the Harmonelo Group depends on the work performed by each Distributor, personal turnover and also depends on the turnover of its downline group. The Distributor acknowledges that the right to the payment of financial performance may be further conditioned by the fulfillment of other requirements for the Distributor's activity.

 

7.1.3 The Company does not guarantee one-time or quick enrichment, but offers its Distributors the opportunity to participate in a system of work in which the Distributor's earnings depend on the effort, time and results expended. No Distributor or its downline group is guaranteed any income without meeting the conditions set out in the Company's compensation plan.

 

7.1.4 The Company recommends that careful consideration be given to terminating existing employment prior to membership of the Harmonelo Group and does not recommend indebtedness for more efficient earnings.

 

 

7.2. Remuneration management and payout

7.2.1 In the event that the Distributor becomes entitled to the payment of commissions or other financial rewards according to the Company's compensation plan, the Company will pay the relevant amount to the account specified by the Distributor.

 

7.2.2 The commission period is a week, starting on Monday at 00:00 and ending on Sunday at 24:00 Central European Time (CET, UTC + 1). The Company is entitled to change the compensation plan or the frequency of payment of commissions or fees of the Distributor, even by a simple communication in the Harmonelo office.

 

7.2.3 The Distributor manages his rewards and enters settings for their payment on his Account in the Harmonelo office settings and in the Wallet section. The Company does not make commission or remuneration payments lower than 20 PV (approx. EUR 20 / CZK 500), but leaves these funds available to the Distributor in his point wallet. 

The Distributor is obliged to use up all the contents of the Wallet always by the end of the relevant calendar year, ie by 31 December of the given year. If they fail to do so, the balance of the Wallet will be transferred to a voucher intended for the purchase of Products of the Distributor's own choice (hereinafter referred to as the "Voucher"). The Distributor is obliged to apply this Voucher by the end of March of the same year. In the event that the Distributor does not use it within this period, the Company is entitled to send the Products at the appropriate value at its discretion. It is not possible to transfer funds in the Wallet to the coming calendar year.

 

7.2.4 The Distributor acknowledges that the Company is entitled to suspend the payment of commissions or any other financial benefits in cases regulated by these Rules and not to pay these suspended benefits in the event of subsequent termination of Distributor's membership in the Harmonelo Group for breach of 3.4.4 of these Rules. The Distributor further acknowledges that the termination of membership in the Harmonelo Group terminates his right to the payment of commissions or other financial benefits by the Company.

 

7.2.5 In the event of discrepancies or suspicions of incorrect determination of the amount of commission or other fees, or incorrect payment, the Distributor is obliged to perform an inspection in his Account in the Inspections section and if these discrepancies have not been eliminated, he will immediately contact the Company at e-mail support@harmonelo.com

 

7.2.6 In the event of any receivable from the Distributor (eg compensation for damage, return of the provided performance), the Company is entitled to set off this receivable unilaterally against the Distributor's receivable for the payment of commissions or other performance.

 

7.2.7 The Company is entitled to charge special fees for certain acts or services, the overview and amount of which is set out in the fee schedule, which forms an appendix to these Rules. The Company is entitled to deduct these fees when performing the relevant act or service directly from the Distributor's point wallet.

7.2.8 In the event that a commission or other performance cannot be paid to the Distributor for failure to state his bank account, incorrect entry of this account or for its cancellation and the Distributor does not eliminate this deficiency or inform the Company of another account to which he requests payment of financial performance one year after the termination of his membership in the Harmonelo Group, the right to the payment of these commissions or other benefits expires.

 

Section 8 Harmonelo educational and social events

8.1. Harmonelo Academy

8.1.1 The Company implements a basic training program for its Distributors called Harmonelo 

Academy.

 

8.1.2 The date, venue and all related details and conditions of participation in Harmonelo Academy are always announced by the Company several weeks in advance of the event through one of the Company's official communication channels (especially web, newsletters, Harmonelo office, SMS, e-mails, applications etc.).

 

8.1.3 The Distributor acknowledges that participation in the Harmonelo Academy may be subject to a fee and may be limited by the capacity of the participants in that event. The company is entitled to change or modify the conditions and details of participation in the Harmonelo Academy at any time.

 

8.2. Harmonelo Event

8.2.1 Every year, the Company organizes an annual event called Harmonelo Event for its Distributors, in the form of a celebration, annual celebration, ball, social event, etc.

 

8.2.2 The date, venue and all related details and conditions of participation in the Harmonelo Event are always announced by the Company several months in advance of the event through one of the Company's official communication channels (especially web, newsletters, Harmonelo office, SMS, e-mails, applications etc.).

 

8.2.3 Distributor's personal participation in the Harmonelo Event may be one of the conditions for drawing bonuses (eg Car Bonus, Cash Bonus or Harmonelo Holiday), according to the rules set for drawing these bonuses. In the event that the Distributor is unable to participate in the Harmonelo Event due to serious reasons, he is obliged to notify the Company of this fact at least 3 days before the event to the e-mail address support@harmonelo.com. The Company assesses each excuse for the Distributor's participation in the Harmonelo Event individually and is not obligated to accept it in order to waive the fulfillment of the condition for drawing the relevant bonus.

8.2.4 In case of impossibility to participate in the Harmonelo Event, the Distributor is entitled to authorize another person (Distributor) to participate in this event and to receive the voucher for drawing the relevant bonus. To preserve the right to draw the bonus, the Distributor is obliged to notify the Company of this fact at least 3 days before the event to the e-mail address support@harmonelo.com.

 

8.2.5 The Distributor acknowledges that participation in the Harmonelo Event may be subject to a fee and may also be limited by the capacity of the participants in that event. The company is entitled to change or modify the conditions and details of participation in the Harmonelo Event at any time.

 

8.3. Harmonelo Holiday

8.3.1 The Company offers for its most successful Distributors, upon fulfillment of the set conditions, the use of a non-claim bonus in the form of participation in holidays organized by the Company under the name Harmonelo Holiday. The Distributor acknowledges that participation in Harmonelo Holiday may be limited by the capacity of the participants in this event.

 

8.3.2 Detailed conditions for the possibility of drawing the Harmonelo Holiday bonus will be set out in the Company's compensation plan or in one of the Company's officially used communication channels (especially web, newsletters, Harmonelo office, SMS, e-mails, applications, etc.). The company is entitled to change or modify the conditions for obtaining the Harmonelo Holiday bonus at any time.

 

8.3.3 The company determines the date, destination and travel agency for the implementation of Harmonelo Holiday and ensures the organization of this holiday, including the accompanying program and other activities.

 

8.3.4 Each Distributor may draw the Harmonelo Holiday bonus more than once if the specified conditions are repeatedly met. However, the Distributor may only give these additional bonuses associated with participating in Harmonelo Holiday to his or her spouse, partner or family member. Other persons with Harmonelo Holiday can only participate as so-called other passengers, who pay the full costs of Harmonelo Holiday separately, see below.

 

8.3.5 A Distributor who receives a Harmonelo Holiday bonus is also entitled to take another passenger (spouse, partner, relative, etc.) on holiday, provided that this person is reported to the Company no later than the end of the calendar year preceding the Harmonelo Holiday. and pay the complete costs of Harmonelo Holiday (tickets, transfers, fees, accommodation, meals, surcharges, etc.). In the event that another passenger is not reported in time and the costs of his participation are not reimbursed to the Company within the specified period, the Distributor's right to participate in another passenger expires.

 

8.3.6 Each Harmonelo Holiday participant (Distributor and its other passengers) is obliged to cooperate with the Company in planning and organizing this holiday, in particular to provide the Company with the necessary data and information necessary to ensure its participation in Harmonelo Holiday. Each Harmonelo Holiday participant is obliged to study the instructions for participation in Harmonelo Holiday, to follow these instructions for the entire duration of the holiday and is responsible for the validity of his travel documents, relevant visas and permits.

 

8.3.7 If the participant is unable to travel to Harmonelo Holiday, he / she is obliged to immediately inform the Company at the e-mail address support@harmonelo.com. In the event that the participant Harmonelo Holiday 

does not announce his non-participation in vacation in time, cancels his participation or does not go on vacation, is obliged to reimburse all costs incurred at the request of the Company, otherwise his actions may be considered a breach of duty arising from these Rules with all anticipated consequences.

 

8.3.8 The Harmonelo Holiday bonus does not include arranging or paying insurance for holiday participants. The company therefore recommends that all Harmonelo Holiday participants carefully consider their participation in the holiday and arrange and properly pay for the necessary insurance (eg travel insurance, cancellation insurance, luggage insurance, flight delays). The company does not bear any responsibility in case of any complications in not arranging the insurance of the holiday participant.

 

8.3.9 The Company is not responsible for the possible cancellation of Harmonelo Holiday due to unforeseen circumstances, especially due to force majeure, strike, riots, terrorist attack, war, explosion, death, restrictions, pandemics, quarantine, supply disruption, natural disasters, measures or government regulations, etc. The company does not provide any compensation to participants in such a case.

 

8.3.10 The Company is entitled at any time and without any prior notice to refuse the participation of any Distributor or other person in Harmonelo Holiday. The company does not provide any compensation in such a case. There is no legal right to participate in Harmonelo Holiday.

 

 

Section 9 Other provisions

9.1. Scanty

9.1.1 In the event of a dispute between Distributors related to their membership in the Harmonelo Group, the Distributor is obliged to try to resolve this dispute amicably.

 

9.1.2 A Distributor dispute that cannot be settled amicably with the help of sponsors will be referred to the Company for resolution. The Company has the authority to resolve such a dispute definitively without the possibility of further appeal or judicial review.

 

9.1.3 The Company bases the resolution of the dispute on information and documents submitted by both parties to the dispute. The Company is entitled to proceed in resolving the dispute in a manner it deems appropriate.

 

9.1.4 The Company bases the resolution of a dispute between Distributors on the recommendations of the Harmonelo Leaders' Meeting, but this recommendation is not binding on the dispute's own resolution.

 

9.1.5 The Company is entitled to take a decision within the dispute resolution imposing an obligation on the parties to the dispute to remedy a breach of duty or defective condition, including an obligation not expressly arising from these Rules, stating the consequences of non-fulfillment of such imposed obligation. Failure to comply with the Company's decision is considered a breach of the obligation arising from these Rules with all the expected consequences.

 

9.2. Legal sphere

9.2.1 The invalidity or ineffectiveness of any provision of these Rules or any part thereof shall not constitute the invalidity or ineffectiveness of other provisions of the Rules or their annexes and related documents.

 

9.2.2 These Rules may be made in several language versions. In the event of discrepancies between the individual language versions, the Czech language version shall prevail and if this version is not available to the Distributor or the Distributor does not have knowledge of the Czech language, the English language version of the Rules shall prevail. The same rules apply to individual annexes to these Rules and related documents.

 

9.2.3 These Rules, individual annexes, related documents, as well as the rights and obligations arising from them, including the rights and obligations arising from their violation, are governed by the law of the Czech Republic. The court competent to hear all disputes arising from the contractual relationship between the Company and the Distributor is the Municipal Court in Brno.

 

9.2.4 In the event of a legal relationship with an international element, Czech law shall prevail and the competent authority for resolving disputes shall be the Municipal Court in Brno, Czech Republic.

 

9.2.5 The Company is not responsible for delays or defaults due to unforeseen circumstances, especially due to force majeure, strike, riots, terrorist attack, war, explosion, death, restrictions, pandemics, quarantine, supply disruption, natural disasters , government measures or orders, etc. The Company does not provide any compensation to Distributors in such a case.

 

9.2.6 In the event that the Company demonstrably causes damage to the Distributor in connection with the Distributor's membership in the Harmonelo Group, it shall be liable for such damage only to the extent of EUR 1,000.

 

9.2.7 In the event that the Company makes any claims against the Distributor for breach of these Rules, individual annexes and related documents, the Distributor is obliged to reimburse the Company for all related costs, including legal representation costs and legal costs. The limitation period for the exercise of any right of the Distributor against the Company is one year from the date on which this right could be exercised for the first time.


Section 10 Definitions

MLM
Multi-level marketing, or also multi-level marketing or network marketing, is a designation of a branch of trade using the method of direct sales through a network of independent Distributors with incentive systems of remuneration.

Distributor
An independent business partner of the Company, which has entered into a contractual relationship with the Company for the purpose of purchasing and selling the Company's Products, promoting physical and mental health and the opportunity to take advantage of interesting business opportunities.

Sponsor
A distributor who showed you a business opportunity and brought you to the Harmonelo group.

Customer
End Consumer Products.

Starter pack
Initial packaging of the Products, by the purchase of which the Distributor sta

tus business partner of the Company. There are different benefits and point values ​​(PV) associated with the purchase of a starter pack, depending on the type of starter pack chosen.
Upline
Sponsorship line of other Distributors who are in the Harmonelo Group hierarchy above you. This is a support team that guides and educates you in the field of MLM business.

Downline
The lines of the other Distributors who are in the Harmonelo Group hierarchy are the people below you. These are Distributors that you bring to the Harmonelo group yourself as their sponsor or Distributors from your team below you. For these Distributors, you are their upline.

Leaders meeting
An informal advisory body to the Company composed of the highest-ranking Distributors, which discusses important issues and makes recommendations for the Company's decisions.

Internal blacklist
Internal nominal list of former Distributors with whom the Company has terminated its membership by terminating breaches of obligations arising from membership in the Harmonelo Group.

PV
The point value assigned to the Products for the purposes of calculating commissions and other rewards arising from the Company's compensation plan.

Commission
Financial amount obtained by the Distributor depending on the volume of Products taken away by the Distributor or his downline group.

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